REACh involves, as part of the model of delivery, one or two-day training on why, when and how to enquire safely and sensitively, alongside organisational support, helping teams to navigate potential risks and challenges and to ensure appropriate staff support is in place.
The model has five key elements.
Stage one is a co-produced audit and evaluation of an organisations readiness to engage in routine enquiry. This helps to identify any potential systemic barriers and supports organisational buy-in.
Stage two involves consideration of change management processes and a review or design of an organisation’s specific systems and processes required to support effective and safe enquiry.
Stage three is the delivery of REACh training, which is tailored to the organisation’s specific needs, in terms of content and delivery methods.
During stage four, the REACh team offer time-limited follow-up support to the organisation, including consultation and supervision for staff and leadership teams, to ensure effective implementation.
Finally, in stage five, the team support the organisation to evaluate the implementation of REACh, to assess practice change and the impact on their service and service-users.